A high level of customer satisfaction is a key component of a great vacation. That's why P&O Cruises employees must complete a rigorous training program before stepping foot on a P&O Cruises ship. The education continues on board, with trainers visiting the ships for up to a month at a time. A daily paper is delivered each morning, and your bed is turned down at night. Waiters remember your favorite drink. Children are made to feel special with their own welcome packets. In-stateroom treats provide a thoughtful touch. All of this is designed to make your cruise as relaxing and memorable as possible.